This forum is for all users of NTFS-3G and Tuxera NTFS for Mac, not only for paying customers. We can answer questions in this forum when we have time.

If you would like the priority/premium support that you paid for then please contact Tuxera through the dedicated customer support email address mentioned in your purchase confirmation email. When you send emails to this address then we will respond to your questions soonest, latest within 24 hours. Thank you.

If are thinking about purchasing Tuxera NTFS for Mac and have questions that need to be quickly answered before the purchase, please email our Mac sales department: macsales@tuxera.com